At PerfumeDeal24, we aim to process and deliver orders as efficiently as possible.
Order Processing
Orders are normally processed within [1–3] business days after payment has been successfully received.
Orders placed on weekends or public holidays may be processed on the next business day.
Processing times may occasionally be longer during periods of high order volume, promotions, holidays, or circumstances outside our control.
Delivery Times
Estimated delivery times depend on the destination country, shipping method, carrier, and other circumstances affecting transportation.
Estimated delivery times are provided for guidance and are not guaranteed delivery dates.
Before completing your purchase, the available shipping options and applicable shipping costs will be displayed at checkout.
Shipping Costs
Shipping costs are calculated according to the destination, order details, and shipping method selected.
The applicable shipping cost will be displayed at checkout before you complete your order.
If free shipping is available for your order, the applicable conditions will be displayed on our website or at checkout.
Order Tracking
When tracking is available for your selected shipping method, we will provide tracking information after your order has been shipped.
Please allow some time for tracking information to become active after the parcel has been handed to the carrier.
Delivery Delays
Delivery times may be affected by circumstances outside our control, including carrier delays, severe weather, customs procedures, public holidays, or other transportation disruptions.
If your order appears to be significantly delayed, please contact our customer support team with your order number so we can assist you.
Incorrect or Incomplete Delivery Information
Customers are responsible for providing a complete and accurate delivery address at checkout.
If an order cannot be delivered because the address provided was incorrect or incomplete, additional shipping costs may apply if the parcel needs to be reshipped.
Lost or Damaged Packages
If your parcel appears to be lost or arrives damaged, please contact us as soon as possible with your order number and, where applicable, photographs of the damaged packaging or product.
We will review the situation and work with the relevant carrier or fulfilment partner where necessary.
Customs, Duties and Taxes
For international orders, customs duties, import taxes, or other charges may apply depending on the destination country and applicable local regulations.
Where such charges are not included in the checkout total, they may be payable by the customer.
Customers are responsible for complying with applicable import requirements in their destination country.
Contact
If you have any questions about shipping or delivery, please contact:
PerfumeDeal24
Operated by Munazzo Fulfillment BV
Rietveldenweg 43 A
5222 AP 's-Hertogenbosch
The Netherlands
Email: contact@perfumedeal24.com
Phone: +31 85 800 42 24